As every year, psfk publishes the very inspiring future of retail guide, this year subtitled as a manifesto to reinvent the store. Psfk labs describes how datadriven commerce platforms and the networked purchase path provide a foundation for the modern retail experience. The future of retail summit is our big picture, megatrends event for large retailers from across the uk and europe. Two monumental challenges, laden with opportunity, impacting the health and happiness of consumers around the world. The state of experiential retail in 5 charts digiday. The psfk x suzy future of retail 2020 survey quantitative research featured in this report was taken from the psfk x suzy future of retail 2020 survey, a bespoke, original survey of 500 us consumers age 1855, conducted in partnership suzy, the realtime consumer polling platform. Psfk x suzy future of retail 2019 consumer survey raw data.
In a weighty report, the product and marketing consultancy lays out the trends its seeing, with examples, and connects the dots. This information is pulled in realtime from the database and. In todays retail climate this might look out of place, but the electronics retail store of the future will also sell smart apparel picture a winter coat with a builtin smart watch. The future of retail in a postdigital world examines how and why physical stores need to change in order to survive. The sharing economy is here to stay but with a mixed impact on retail. This special report from zdnet and techrepublic looks at the digital transformation of shopping, and how retailers are using tech to keep up. Tratica, 2016 todays dynamic retail industry is built on a new covenant of datadriven retail experiences and heightened consumer expectations. Psfk released future of retail trends report for 2015.
Download a pdf version for easier offline reading and sharing with coworkers. They crank out a ton of content on a daily basis at psfk. Psfk future of retail report 2012 linkedin slideshare. There are two main drivers in the market that have already redefined and. While reward points and free shipping are attractive. Download our full report to learn more about the trends facing the industry in 2020 and. Psfk s future of retail 2018 report from november found that 55 percent of the 400 retail executives surveyed will spend part of their marketing budgets on instore experiences by 2020. This technology primer continues that work in partnership with leading retail solutions provider cisco in order. Download the 2018 study by filling out the form on this page. Psfk s future of retail report shows that a hallmark of this changing retail environment is the savvier shopper, who takes advantage of technology, is prepared to offer their personal data for a better experience, and has come to expect contextually relevant recommendations. Psfk s fourth annual report in a series on trends in retail will look at the new strategies to deliver contextual experiences that drive sales. As the impact of new technologies and fastevolving consumer expectations continue to ricochet through the retail ecosystem, the 3 rd annual summit will address the hottest issues through probing interviews and panel debate with the pioneering ceos and industry leaders. Retailing 2015 confirms that the retail industry is becoming more complex and changing at an everincreasing speed. Two trends reshaping the future of work in 2020 and beyond.
New frontiers 2007 pricewaterhousecooperstns retail forward i pricewaterhousecoopers and tns retail forward are pleased to collaborate in bringing you this overview of the retail industry through 2015. Future trends 18 conclusion the future of instore shopping about the authors this white paper was developed by some members of the connected consumer track within the atos scientific community in collaboration with other experts in the retail industry. Embracing a new framework of physical and digital is the core of blended retail, a single channel vision that mixes real world experience with dynamic data that allows retailers and brands to. Through the exploration of innovations in service, technology and design we highlight the ways leading retailers, brands and startups are responding to the demands of consumers. Address everchanging customer expectations and economic pressures to determine the best technology investments for your retail company. Elicit perspective from retail leaders answer 2 questions consolidate dialogue into themes and ideas distill why are we here. Psfks future of retail 2020 report summary presentation. James llewellyn, uk head of shopper, gfk mission possible. The future of retail for rei the path for developing a meaningful perspective that aligns well with our business partners. Psfk on the future of retail and the brandless experience. The future of retail is here and now 5 johns code halo figure 1 the store for the second time this week and that on the previous occasion, he had bought a pair of highperformance running shoes. Psfk is a recognized thought leader in the retail sector. Our total retail survey results, together with 2015 fourth quarter retail. Our outlook explores convenience, what it means today, and how retailers can.
Help your shoppers visualize their purchases in their world. The history and evolution of retail stores from 1700s to 2020. Our future is bright because were increasing our investments in. Psfk future of retail 2014 report linkedin slideshare. Check their slides above for a short intro or the key takeaways from the retail manifesto on their blog. These forces will cause the retail and consumer packaged goods cpg landscape to. In this most recent edition of psfk s future of retail report, the company aims to provide new guidance to all of the companies actively lining up their. Download our free future of retail report and receive insight on the following. This special report from zdnet and techrepublic looks at the digital transformation of shopping, and. Insights, interviews and concepts on building value, driving sales and boosting loyalty. For the purposes of retail customer engagement, cocreation is when the customer actively contributes to the outcome, whether that outcome is a transaction or an experience, or something else.
The psfk future of work report sheds light on a new class of policies, resources and procedures designed to foster independent and passionate workplace leaders. Its pioneering study of trends and patterns in the retail market, the future of retail 2016 report, helps brands and retailers define better shopper experiences for their clients. Translate their insights and analysis into bottomline. Their most recent is the future of retail report at over 100 pages it details 9 key trends in retail with 45 detailed examples. This report was published november 2017 and was originally titled future of retail 2018. Shaping the future of retail for consumer industries wef world.
The team at psfk is constantly searching out whats next across a wide range of industries and trends. Our researchdriven report forecasts trends and opportunities that retailers can take advantage of in 2018 and beyond. Address the trends and challenges currently disrupting the retail banking, investment, and wealth management markets. Sustainability is increasingly important, especially to younger consumers. Psfk presents the future of retail 2014 from psfk tweet.
To understand future global shopping behavior, look to. Future of retail about gfk future of retail convenience choice price experience conclusion as we look to the future of retail, we see a move towards lifestyle stores organized by need states. Deploy ai and advanced analytics to determine customer behavior patterns and make the best use of. Gregor ulitzka, director eu supply chain programs, amazon europe. Subscribe to our monthly newsletter and get free tips from the. The leading report series on the global trends changing retail 10 actions to redefine your retail experience supported by trends perspectives from leading shopper experts across the globe retail concepts for ikea, sephora. The future of retail 11 predictions on the disruptive. Psfk helps brands and retailers build tomorrows customer experiences through custom research, trend reports, industry newsletters, consulting and workshops.
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